We use HERMES for most our deliveries within the UK (as well as a number of EU countries). You can expect your parcel within 3-5 business days (or 5 - 9 business days outside of the UK ). When we ship the order you will receive a confirmation email with a tracking number.
If the item has a specified "sent" date beside it in brackets this means the item is a pre-sale purchase and you will receive that item in 2- 4 business days (within the UK ) or 3 - 8 business days (outside of the UK ) from this "sent" date.
If you live outside the UK and are tracking your delivery via a {insert forwarder} link, please click on the red box saying continue tracking to follow it through to your local mail delivery service.
If your order does not arrive within 4 business days (or 8 business days for orders outside the UK ), please contact us so that we can follow it up with the courier. We guarantee your parcel's delivery by requiring a signature on arrival. If you accept "leave in safe place" directly with our courier we do will no longer take responsibility for the package.
Please note that if you purchase a pre-sale item and an in-stock item in the same order, both items will be sent out at the same time once all stock is available at our warehouse for dispatch.
**Coronavirus impact: Please note couriers are experiencing significant international delivery delays due to limited flights, social distancing requirements and increased parcel volumes.