We take data protection and information security very serious. The effective management of all personal data, including security and confidentiality, is the heart of our business and naturally underpins our practices and processes.
This privacy notice informs you about the type, scope and purpose of the processing of personal data we collect, use and process as a part of our website and its functions and content as well as our external online presences, such as our Social Media Profiles (the “Services”).
This notice applies to you, the User of our Services and us the provider of the Services and governs the processing of your personal data in context of our Services and business.
This Policy last updated on 10 March 2021.
Name and contact details of the responsible person:
YoPraMe
Yoprame Limited
Kemp House,160 City Road
LondonEC1V 2NX
YoPraMe proceeds with all data processing procedures (e.g. collection, processing and transmission) in accordance with the statutory provisions of the UK`s Data Protection Act 2018 and in line with Regulation (EU) 2016/679 (General Data Protection Regulation). The following provides you with an overview of the type of data collected and how it is used and passed on, the security measures YoPraMe takes to protect your data and how you can exercise your rights.
Data Subject Rights
You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them. There is more information on each right on the Information Commissioners (ICO) website and you can simply follow the links provided to learn more.
The right to restrict processing
Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the ICO, their contact details can be found on their website.
Please direct all requests for information, requests for information or objections to data processing to us.
Collection, use and storage of personal data
When you use the online offer, YoPraMe collects different data from you, partly also so-called personal data. This is information that relates to an identified or identifiable natural person (hereinafter "data subject").
Visiting the YoPraMe website in general
When visiting YoPraMe website, you transmit data to our web server (due to technical necessity) via your internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:
Date and time of the request
Name of the requested file
Page from which the file was requested
Access status (file transferred, file not found, etc.)
Web browser and operating system used
complete IP address of the requesting computer
amount of data transferred
For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. It is not possible for us to draw conclusions about individual persons on the basis of this data.
The legal basis for the storage is Article 6 lit. f) GDPR.
Further personal information is only collected if you provide it voluntarily, for example in the context of an enquire or registration. Depending on the area concerned, YoPraMe uses the personal data provided by you to answer your enquires to process your order and for the purpose of technical administration of the websites. In detail, the use in the respective areas follows as follows:
Online Shop
When you place an order in our online shop, we store the following information in order to fulfil the contract concluded between you and YoPraMe or to carry out pre-contractual measures in accordance with Article 6 lit. b) GDPR:
a) Order without setting up a customer account
When placing an order in the online shop, all data necessary for execution and processing are requested by means of mandatory fields: Your full name, your e-mail address, your address (billing address and, if applicable, different delivery address). Your data will only be used to process your order.
b) Customer account / registration
It is also possible for you to register for your purchase at YoPraMe. For this purpose, you can choose a password together with your e-mail address, both of which will enable you to log in more easily without having to enter your data again when you make a purchase at a later date. YoPraMe stores the data you enter to set up a customer account through which your orders are recorded, executed and processed. YoPraMe will hold your data for further orders as long as you maintain your registration. You have the right to access, correct or delete your registration data at any time.
c) Retention of order data
If you submit data to YoPraMe for an order, your data will be stored for as long as necessary for the processing of the purchase and mandatory according to the legal retention periods. The extended storage for the fulfillment of the storage obligations is carried out according to article 6 lit. c) GDPR.
Contacting Us
If you contact us, the data you provide will be stored so that your message can be forwarded to the correct contact person. This is done in accordance with Article 6 lit. b) GDPR to process your request. Your data provided via a contact form will not be used for any other purposes, in particular not for advertising.
Disclosure and deletion of personal data
Visiting the YoPraMe website
The data stored during the mere visit of the YoPraMe website will not be passed on to third parties.
Online shop
Your personal data will only be passed on to third parties within the scope of the online shop if it is necessary for the purpose of processing the contract, for accounting purposes or for the collection of the payment and processing your payment via Paypal and Stripe.
Market Research
All your data collected on the YoPraMe website for the purpose of market research will be used exclusively for YoPraME internal purposes and will not be passed on to third parties. They will be deleted when their knowledge is no longer necessary for market research.
Transfer to authorities and other public bodies
Your data will only be disclosed to third parties outside the YoPraMe if the responsible public authority or governmental institution orders the disclosure in an individual case, in which case YoPraMe is obliged to do so.
General technical organisational measures
YoPraMe has taken a variety of security measures to protect personal information to an appropriate extent and adequately. All information held by YoPraMe is protected by physical, technical and procedural measures that limit access to the information to specifically authorized persons in accordance with this Privacy Policy.
The YoPraME website is behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific job are granted access to personally identifiable information. These employees are trained in security and privacy practices and treat your information confidentially.
Secure data transmission
The transmission of your personal information during an order transaction in the online shop is encrypted using industry standard Secure Socket Layer ("SSL") technology, (SSL encryption version 3).
Credit card information
Any credit card information you provide will not be stored by YoPraMe , but will be encrypted and collected directly from the payment service provider (PayPal and Stripe]) via hypertext transfer protocol secure ("https").
Passwords
You should never disclose your password for accessing our customer portal to any third party and you should change it regularly. If you want to leave your customer account in the online shop, you should press the logout and close your browser to prevent anyone from gaining unauthorized access to it.
Online presence in social media
We maintain online presences within social media on the basis of our legitimate interests as defined in Art. 6 para. 1 lit. f. GDPR, we maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated in our data protection declaration, we process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.
Automated Decision Making and profiling
Automated decision making is not used at YoPraMe.
Processing of special categories of data
No special categories data is processed.
Children Data
Our Service is not intended for children and we do not knowingly collect data relating to children.
The Supervisory Authority
The Information Commissioner’s Office (ICO) in the UK is the for us relevant authority in matters of data protection. You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Economic Analyses and Market Research
In order to run our business economically, to identify market trends, customer and user wishes, we analyse the data available to us on business transactions, contracts, enquires, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata, whereby the persons concerned include customers, interested parties, business partners, visitors and users of the online offer. The analyses are carried out for the purposes of business management evaluations, marketing and market research.
In doing so, we may take into account the profiles of registered users with details, for example, of their purchasing transactions. The analyses serve us to increase user-friendliness, to optimise our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarized values.
If these analyses or profiles are personal, they will be deleted or made anonymous upon termination by the user, otherwise after two years from conclusion of the contract. In all other respects, the macroeconomic analyses and general trend determinations are prepared anonymously wherever possible.
Subscribers of our newsletter
As a recipient of our newsletter, we store your e-mail address, as well as further information about the newsletter you have received (category, any frequency setting, time of cancellation) and about your usage behaviour on our offers. You can unsubscribe from these emails at any time by clicking on a corresponding link in the newsletter. Our Newsletter is provided by [Insert Newsletter Provider].
Integration Of Services And Contents Of Third Parties
We use within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use content or services offered by third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").
This always requires that the third-party providers of this content are aware of the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.
The following presentation provides an overview of third-party providers and their content, along with links to their data protection policies, which contain further information on the processing of data and, in part already mentioned here.
Our online presence is provided on a so called Content Delivery Network . Our provider is Go Daddy LTD of Holborn, London EC4A 3TW, UK
We use social plugins of the social network Instagram, which is operated by Instagram Inc, Menlo Park, CA , United States, 1000 ("Instagram"). When you call up a page that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The plugin transmits log data to the Instagram server in the USA. This log data may contain your IP address, the address of the visited websites that also contain Instagram functions, type and settings of the browser, date and time of the request, your usage of Instagram as well as cookies.
We use social plugins of the social network LinkedIn, which is operated by LinkedIn Inc, Sunnyvale (HQ), CA, United States, 1000 W Maude Ave ("LinkedIn"). When you call up a page that contains such a plugin, your browser establishes a direct connection to the LinkedIn servers. The plugin transmits log data to the LinkedIn server in the USA. This log data may contain your IP address, the address of the visited websites that also contain LinkedInfunctions, type and settings of the browser, date and time of the request, your usage of LinkedIn as well as cookies.
Within our online offer, functions of the service, respectively the platform Twitter can be integrated (hereinafter referred to as "Twitter"). Twitter is a service of Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The functions include the display of our posts within Twitter within our online offer, the link to our profile on Twitter as well as the possibility to interact with the posts and the functions of Twitter, as well as to measure whether users reach our online offer via the advertisements placed by us on Twitter (so-called conversion measurement).
Within our online offer, functions of the service, respectively the platform Facebook can be integrated (hereinafter referred to as "Facebook "). Facebook is a service of Facebook Inc, 1 Hacker Way, Menlo Park, California, USA. The functions include the display of our posts within Facebook within our online offer, the link to our profile on Facebook as well as the possibility to interact with the posts and the functions of Facebook , as well as to measure whether users reach our online offer via the advertisements placed by us on Facebook (so-called conversion measurement).
We use social plugins of the social network Pinterest, which is operated by pinterest Inc, 505 Brannan Street San Francisco, CA 94107 ("pinterest"). When you call up a page that contains such a plugin, your browser establishes a direct connection to the pinterest servers. The plugin transmits log data to the pinterest server in the USA. This log data may contain your IP address, the address of the visited websites that also contain pinterest functions, type and settings of the browser, date and time of the request, your usage of pinterest as well as cookies.
What are cookies?
Cookies are small text files sent to your device by the Site. Cookies are uploaded onto your device, thus allowing the Site to recognize you and store certain information concerning you, in order to permit or improve the service offered. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.
As regards the lifetime of cookies, two types of cookies may be used, "session cookies" and "persistent cookies". Session cookies are automatically deleted at the end of your browsing session. Persistent cookies remain longer on your device, for the duration of each specific cookie, and will remain valid until its set expiry date (unless deleted by the user before the expiry date).
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We also use other types of tracking technologies, such as flash cookies, server logs, web beacons or pixel gifs in connection with our Website and services. These technologies are similar to cookies in that they are stored on your device and can be used to maintain information about your activities and preferences.
What types of cookies does the Site use and what are they for?
We may use different types of cookies. We may use what we call "required" cookies to enable core site functionalities, such as logging-in and completing an Order for Products. These cookies do not collect personal information for marketing purposes and can not be disabled.
Functional cookies provide more advanced functions, such as remembering log-in details, remembering what is in your shopping cart and remembering your preferences such as language and country, analyzing Site usage to measure and improve performance. Also these cookies do not collect information that can identify users.
Advertising cookies may be finally used to keep record of certain behaviours or preferences expressed by you, so as to present content that is more relevant to your interests, in compliance with the applicable data protection and privacy laws and upon collection of your express consent if required by law.
In any case, our cookies do not run programs on users' device nor upload viruses on it, and do not allow any kind of control over the device.
Cookies commonly used on this Site are listed in the table below. From time to time, we may also use additional cookies and tracking technologies not listed in this table. You may obtain an updated list of all cookies and tracking technologies used on this Site at the time of your visit upon request by contacting us.
Cookie (Google Analytics): _gid; _ga;
When you visit the Site, you may receive cookies from third party websites or domains. We do not control the placing of these cookies and you should check the relevant third party's website for more information about these cookies. The relevant third party is responsible for providing you with information regarding the cookies they place and obtaining your consent before placing cookies on your device.
How can you control cookies?
Your cookie preferences: By clicking the "cookie preferences" button on the Site's Cookie Banner, you may choose whether the Site will use "Functional" cookies and/or "Advertising" cookies, as described above.
The "cookie preferences" function available on the Site's Cookie Banner will inform you of which functionalities are available to you or not depending on the types of cookies you choose to authorize the Site to use.
Browser settings: If you wish to withdraw your consent to our use of cookies on this Site, or if you wish to delete or control the placing of cookies on your computer, you can also change your browser settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings at: Internet Explorer, Chrome, Firefox, Safari
If you disable the cookies that the Site uses, this may impact your experience while on the Site.
You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.
If you disable the cookies that the Site uses, this may impact your experience while on the Site.
You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.
How can we make changes to our Cookie Policy?
Except to the extent limited by applicable law, we reserve the right, in its sole discretion, to update and amend all or parts of this Cookie Policy, at any time. The version published on the Site is the version actually in force.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided.
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